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Privacy Statement

Modern information and communication technologies play a fundamental role in the activities of an organisation like The Cathedral Hotel. We are based in the UK and our principal activities are as a hotel, bar and restaurant.  Our privacy policy covers the Cathedral hotel and its Web site We take privacy seriously and this policy is designed to share what information we collect and how we use it.

The Cathedral Hotel may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. Thus, you should review the Privacy Policy frequently. If you don’t agree with this Privacy Policy, you should not use the sites and services.

This policy is effective from: 25th May 2018.

Organisation Name: The Cathedral Hotel
Address: 7-9 Milford St., Salisbury, Wiltshire, SP1 2AJ
Controller: Old Sarum Hotels (
Web Site: /

Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.

What Kind of Information is Collected?
There are two types of data that may be collected.

The first one is called personal data. This is personally identifiable information that identifies a user as an individual. The Cathedral Hotel may collect personal data that visitors voluntarily provide on the website. We collect personal data when a visitor registers through our online forms, subscribes to a newsletter, submits content to a competition, forum or blog. This data may include a name, gender, birth date, email address, mailing or shipping address, telephone/mobile number. This information may be used to provide services, and to process your reservation or order, to contact clients about their reservation/booking or order if required, and new services or features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.

Please note that if a visitor posts personal information about themselves in a community/social forum or blog in the news section, in addition to being collected, this data is made public for others to see. The visitor is responsible for the disclosure of any such data in those forums.

The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Modern information and communication technologies play a fundamental role in the activities of an organisation like The Cathedral Hotel. With the use of cookies we may collect non personal information about the use of the website and apps to help us improve our services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The Cathedral Hotel may also use third parties from time to time to deliver a service, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes.


We may include links to third parties from our website or services. The Cathedral Hotel isn’t responsible for these companies and including a link to them doesn’t mean that the Cathedral Hotel endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of the Cathedral Hotel sites and services may also be subject to the terms and conditions and privacy policies of other services that the Cathedral Hotel doesn’t control such as delivery services, mobile application stores, mobile software platforms, online social media sites, or payment processors.


The Cathedral Hotel uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for the Cathedral Hotel , using a fire-wall protected environment, and storing personal information in secure operating environments. That said, the Cathedral Hotel cannot and does not guarantee and does not accept liability for unintentional disclosure.

Data Collection and Purpose Specification

User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable time frame. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How to update or remove your information:
The Cathedral Hotel keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at

Privacy Support
In the event of any concerns or enquiries over privacy, please contact


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